Terrible service. I've ordered through them (Merlin) 3 times now and every time something has went wrong. I'm done giving them the benefit of the doubt. And he keeps saying about their excellent reputation on the internet. I've got the reputation of a porn star on the net; doesn't mean that's what I am.
First order was an exhaust piece. Despite going through the order of pipes from the manifold down to the pipe I needed, I was shipped the wrong pipe.
Second order was a month or two ago when I was replacing my center pins. I decided to order new "spring friction pads" (that sit on the ends of the leafs so its not metal on metal.) Took three weeks to get them. At first they weren't even ordered until I called a week later to get a tracking number. Then when they were ordered, they were shipped to the wrong address. Three weeks without my truck because of a $9 order.
Third time. At the beginning of the week I called him up to order another exhaust part. I asked that since it was Monday, what my chances are of getting it by thursday. He said it was a chance but more would more likely be Friday. I went ahead and paid to have it overnighted on Monday so I would have it yesterday. The part is still not here. I called him today and he said that the part isn't shipping out of Ohio like they usually do; it's coming from California. The order has been "allocated" but not shipped. Atleast he's not charging me for having it 5 day overnighted <img src="/forums/images/graemlins/lol.gif" alt="" />
I'd taken my vacation time to go to Uhwarrie this weekend, but will not be that guy with the really obnoxious exhaust.
/end rant. Hope everyone else has much better luck with them.
