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 Re: 4 Wheel Parts
[Re: Frisky]
#626052
07/13/05 11:29 PM
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Joined: Sep 2003
Posts: 868
Rock Warrior
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Man sorry 'bout your troubles Joe. I guess Portland is the only 4 Wheel Parts store that does right by a guy, always had great service and knowlegeable staff. Too bad really, service is just not valued by the stores anymore. <img src="/forums/images/graemlins/cheers.gif" alt="" />
97 Rodeo
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Re: 4 Wheel Parts
[Re: 4WDJOE]
#626053
07/14/05 01:01 AM
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Joined: Apr 2002
Posts: 2,529
OP
Roll Me Over
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Thanks Mark for the e-mail address. I just sent him an e-mail detailing all of the calls and the run around I got.
If he really does care about customer service let's see his reply.
Joe
A gun in the hand is better than a cop on the phone.
98 Passport 33's, Supercharged, Calmini Bumper, rockbars, diff drops, Teralows, 4.77's, Aussie and ARB lockers, Safari snorkel, Optima red top.
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Re: 4 Wheel Parts
[Re: onebadtrooper]
#626054
07/14/05 01:12 AM
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Joined: Oct 2002
Posts: 320
Mudrunner
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I'm interested in these great deals I keep hearing about from the "show". What show is it? Truckfest? I'd love to get some new wheels like 1badtrooper did, and if theyre so cheap, some shocks like his too. <img src="/forums/images/graemlins/kewl.gif" alt="" />
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Re: 4 Wheel Parts
[Re: BobDole]
#626055
07/14/05 02:18 AM
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Joined: Oct 2001
Posts: 4,016
Isuzu Moderator
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I just bought 5 new MT Classic II wheels from them a few months ago. Once they got here, 3 of them had one style center cap and the other two had a completely different one. It was not a problem for me since two of them needed cut open to allow access for my Aisin's anyway... but its just little things like that that can negatively skew customers' opinions of a business. I wish now I would have called them about it just to see how accommodating they'd be.
Sean Strawmyer Back and ready to rock...... crawl. From Indiana or surrounding states and interested in wheelin'? Check out www.mwior.com
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Re: 4 Wheel Parts
[Re: 4WDJOE]
#626056
07/14/05 09:07 AM
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Joined: Feb 2005
Posts: 88
Getting the Wheeling Fever
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Man sorry 'bout your troubles Joe. I guess Portland is the only 4 Wheel Parts store that does right by a guy, always had great service and knowlegeable staff. Too bad really, service is just not valued by the stores anymore. <img src="/forums/images/graemlins/cheers.gif" alt="" /> You mean they actually acknowledged your presence? I walked around for 20 minutes and never even got a "Hello". Needless to say, I've never been back.
----------------------------------------
1995 Passport Bone stock
Her name is Naomi, that's "I Moan" backwards!
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Re: 4 Wheel Parts
[Re: Shuckymomo]
#626057
07/14/05 02:39 PM
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Joined: Sep 2003
Posts: 868
Rock Warrior
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That sucks...too bad paying customers get that treatment. <img src="/forums/images/graemlins/confused.gif" alt="" /> I think most of the ones that work in Portlands store actualy "wheel". Always friendly too <img src="/forums/images/graemlins/cheers.gif" alt="" />
97 Rodeo
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Re: 4 Wheel Parts
[Re: 4WDJOE]
#626058
07/14/05 03:09 PM
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Joined: Apr 2002
Posts: 2,529
OP
Roll Me Over
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The president actually did reply. Joe,
I apologize for the slow service. I will look into the process and make sure we do not drop the ball again. I would like to send you a gift certificate for a future purchase. Please forward me an address to do so.
Thank you for your understanding
Greg Adler
President
4 Wheel Parts
I guess that's a decent response.
A gun in the hand is better than a cop on the phone.
98 Passport 33's, Supercharged, Calmini Bumper, rockbars, diff drops, Teralows, 4.77's, Aussie and ARB lockers, Safari snorkel, Optima red top.
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Re: 4 Wheel Parts
[Re: Bigpoppax2]
#626059
07/14/05 03:42 PM
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Joined: Jun 2005
Posts: 222
Wheeler
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The president actually did reply. Joe,
I apologize for the slow service. I will look into the process and make sure we do not drop the ball again. I would like to send you a gift certificate for a future purchase. Please forward me an address to do so.
Thank you for your understanding
Greg Adler
President
4 Wheel Parts
I guess that's a decent response. Sounds like it! At least the message got through to where it needed too.
1992 Land Rover Range Rover 3.9L V8
1995 Honda Passport V6 4x4
1989 Isuzu Trooper 2.8L V6 Manual ~Sold
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Re: 4 Wheel Parts
[Re: Bigpoppax2]
#626060
07/14/05 03:50 PM
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Joined: Jan 2004
Posts: 125
Wheeler
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Its better than most companies give, but it shouldn't have even come to this. I keep getting their catalog every year but have been hesitant to order because of the problems I see here and on other forums. Although most are minor (IMO, I am not trying to down play anyones incident) and it seems to work out in the end, it sucks when you want something, you expect it at a certain time, and they blow it.
1986 Isuzu Trooper 2dr LWB
1999 Saturn SL
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Re: 4 Wheel Parts
[Re: Bigpoppax2]
#626061
07/14/05 05:40 PM
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Joined: Jun 2002
Posts: 651
Rock Warrior
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I told him that an order placed on the 4th and didn't get shipped till the 12th was rediculous.
I must be missing something here they took 4 more days then you thought to ship your order and you are mad? Man just wait untill you start your trooper project. If all I had to wait was eight days on some of this stuff I would be thrill to death <img src="/forums/images/graemlins/evil.gif" alt="" /> Glad to see you got it all worked out though. Later, Daniel
"Thanks for the joy that you gave to me"
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