I have bought heads from them over the years and have told hundreads more to get them. To be honest I have heard a few complaints in just the last year. Then then the 13 before that. I would go in there and complaine myself if I was closer.

I realy think for my self I might in the future go to my local machine shop guy. I know I can trust him to do it right will be a bit more $$ But I know for a fact he would make it right if there was a mess up. I might buy a bare head from them but thats all. Is sad to see companys that go down hill. people used to stand behind what they did. I realy hope you get it all taken care of.

http://www.bbb.org/west-florida/business...84#reasonrating

1997 Montero LS with a motor swap a 1990 V6 12valve ported heads full 2.5in Ex I run stock tire size for Daily use, off road have 33x12.5 working on going trubo.