If a shop quotes a price for a job, I think they are obligated to stick to the price quoted. If a job goes smooth and takes them less time, do they offer to charge you less? I think not. And if a job take them longer, should they charge you more? I think not.

Case in point: My Tera Low install took about twice as much time as estimated. John, orignally had the bill for exactly what he quoted. I basically forced him to split the difference with me and I paid a couple extra hours of lavbor to him for his trouble.

His offer to charge me as quoted left me with a very good feeling and I hope my paying extra will give him a good feeling the next time I use his services. I didn't want him to cringe everytime he sees my Amigo driving into his shop.

I refered another guy to his shop but John declinded to do the work for him because he had bought his own parts. I had also bought my own parts but because I have done plenty of business with him ove the years, he did mine anyway.

This fellow is also a well know Tera Installer. All 4 Wheel Drive in Corona, CA.

Steve G