I agree with researching shops. Currently work that I farm out for midsize vehicles(I own alot of vehicles) I take to a place that priety much <img src="/forums/images/graemlins/butwiggle.gif" alt="" /> me over. 85.00 diagnostic they charge even if they do the work(I now tell them whats wrong 95% of the time to avoid that), they charge stealer rates, mark up parts 40% or more <img src="/forums/images/graemlins/scared.gif" alt="" /> I dont mind markup and profit, but jeesh. BUT, they do it right every time and I never break down again or have to take it back, and many times thats what I need, and it sometimes pays in the long run. ALthough, I have sued and have a current lawsuit against a shop in town,(They get a default judgement next week if I dont hear from them) those lawsuits were both against a high end, respectable appearing shop and a low end shade tree type. My point is any can be bad. I WILL pay for quality and to get it done right, but I have had similar luck with more cost effective shops as well. One trick may be to call the BBB and see how many complaints they have.(dont disreguard them for one complaint) I really want to open a shop one day, and do it right. Getting the right technicians of course is the first challenge. I was inspired by a shop in Trukee(fourwheeling capital of California), as to the level a shop can achieve!