Ditto on Roger (4Crawler)... Nice guy who knows his stuff. <img src="/forums/images/graemlins/kewl.gif" alt="" />

As for AOR, same deal here... After *numerous* messages & emails I finally sent them this:

>>Ok, this has gone on long enough... I want my money back. Consider this official notification that I'll be contacting my bank to have the charges reversed.

To which I received my first (and last) contact:

>Before you contact your bank, I can do a card refund.. you can have your money back now, instead of waiting for the chargeback. i am sorry about the delay, i have a few pairs of Tacoma shackles on back order, and am building more right now.
>

To which I replied:

Too late... Because of your folks lack of contact (either by phone or email) I had to reasonably assume I wouldn't receive a response to the previous email & have already started the ball rolling with my bank. The number of voicemail messages left without response goes beyond ridiculous. May I suggest that in the future your company be a little more diligent in contacting it's customers back, lest it finds itself without customers.

I have been a customer in the past (purchased a U-bolt flip kit a few months back) and was planning to do a considerable amount of business in the future, but due to my experiences in this transaction I will regrettably be forced to take my business elsewhere.


No reply, but not that I really expected one... Sad thing is it took 3 months for me to get fed up & call the bank - Not like I was impatient or didn't give them *plenty* of opportunity to rectify.

<hijack off> <img src="/forums/images/graemlins/cheers.gif" alt="" />