If you're charging them for the work, it's a good idea to not look like you're making too much money - at least from them. There's a line between appearing needy and extravagant that shouldn't be crossed when performing personal service - unless the demand for the quality of work is so high that the price is justified due to personal satisfaction or saving the client money in the end.... but yes, it is better to appear professional so long as it's a natural manner and not displayed or flaunted with an air of trying to impress others.

After all, there are a lot of things in life that aren't needed but folks buy. I consider SnapOn tools extravagant, but a professional mechanic feels differently since he uses them every day, they feel good in his hand, last a long time and he looks like he knows what he's doing - Mont Blanc pens, good suits, a nice briefcase and automobile are the tools of a businessman - brains and professional conduct are required by both types if they are to be successful.

Professionalism is great - and in your line of work (mortician, was it?) there's no substitute for it so long as the customer isn't made to feel guilty if they don't spend the maximum.

After my time in the apparel business I probably should write a book on the psychology of professional demeanor and dress - but when I take a look around at today's atmosphere I don't see the line forming to buy it. <img src="/forums/images/graemlins/wink.gif" alt="" />

Frank