Frank, you would have been an excellent politician. I've noticed in your posts how careful you've been to point out how forthright Magna Charger has been in your dealings to date, highlighting their integrity, good reputation, quality product, and your expectation that they will eventually resolve this situation to their credit--"deserving of their reputation."

But as with any politician with a loyal following, I sense that there is a flip side to that generosity. Should they make a horrible blunder and fail to meet your very reasonable and modest request for reimbursement of out-of-pocket expenses to correct the damage caused by their faulty product, I'd be surprised if you weren't equally enthusiastic in presenting the alternative viewpoint--and in rallying your constituents who would share it. I hope I don't have to witness the firestorm that would result from THAT shortsightedness.