Chris-

Wayne is right. Before you go calling the BBB, FBI, CIA, Homeland Security, FEMA, FDA, USDA ect, did you go back to them after the alignment? In an ideal world, they should have road tested it, but not always. I assume the pull is bad enough for you to notice right away. You probably should have just turned right around and taken it back.

Yes, something is not right, but they deserve at least a chance to make it right before you start screaming you were ripped off. Any consumer transaction requires at least two parties, one of them is you.

Good Luck,
Michael