It really is hit or miss on proper repairs, It's sad because there are a lot of dedicated and trustworthy mech's.
I don't fool around anymore, I tell the service manager right up front that he will either be on my christmas card list or he will run and hide when he see's me pull up <img src="/forums/images/graemlins/smile.gif" alt="" />

98 Montero with cold weather package
96 Toyota Land Cruiser, fully locked Mall Machine :-)