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 Re: Toyota parts department incompatence
[Re: 96heckler]
#743660
08/17/06 09:34 PM
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Joined: Nov 2001
Posts: 286
Mudrunner
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When do call, make sure your calm and very nice (probably already realized that, but I need to get my post count up). Goes along way to them wanting to make you happy. Now when they offer you a new Tundra, remember you will owe us all a ride to and from work.
Last edited by 95T100; 08/17/06 09:34 PM.
1995 Toyota T100, Rhino Liner, SwayAway Torsion Bars, Bilestien Shocks, Brembo Rotors, Akebono Pads, SS Brakelines, Monroe Steering Stabilizer & TRD/Eaton LSD
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Re: Toyota parts department incompatence
[Re: 95T100]
#743661
08/17/06 11:17 PM
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Joined: Jun 2002
Posts: 645
Rock Warrior
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my classic starting line is
"Now, I know you didnt cause this, and it isnt your fault, but, it is your problem..."
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Re: Toyota parts department incompatence
[Re: dogslovetrucks]
#743662
08/17/06 11:40 PM
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Joined: Nov 2003
Posts: 378
Mudrunner
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They should never have charged you $20 for picking it up at the other dealer. Common practice would be for them to buy it at the other dealer and sell it to you at the price they quoted to you, even if it costs them a little money to do it. They have parts drivers going all over every day so it is no big deal to pick up a part across town.
97 T100, 32" BFG/AT, Warn hubs, stock height with Bilstein shocks, Optima battery
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Re: Toyota parts department incompatence
[Re: dogslovetrucks]
#743663
08/18/06 02:14 AM
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Joined: Jul 2000
Posts: 2,125
Body Damage is Cool
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my classic starting line is
"Now, I know you didnt cause this, and it isnt your fault, but, it is your problem..." brilliant. <img src="/forums/images/graemlins/kewl.gif" alt="" />
~Adam  96 T100: D44, lockers and stuff
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Re: Toyota parts department incompatence
[Re: 96heckler]
#743664
08/18/06 08:29 AM
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Joined: Oct 2002
Posts: 15,887
Toyota & Classifieds Moderator
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x 2 on getting your money back. Even I am not charged for parts when the dealer has to order them; I've just got to wait a week. I'm breakin' in a new parts guy, but the gal who is the new service manager just sux. <img src="/forums/images/graemlins/rolleyes.gif" alt="" /> I used to be a master avionics tech, so I know how you feel about inepitude. Be cool...
http://www.walkablecommunities.org/Democracy is two wolves and a lamb voting on what to have for dinner. Liberty is a well-armed lamb contesting the vote. **ubi apis- ibi salus**
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