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Just got off the phone with them again, talked to the owner this time.

He said they will stand behind the driveshaft but will not pay for any of the damages. I told him basically that didn't cut it for me so he said they wouldn't cash my check for the work they did but they're not paying for anything more because the factory doesn't use a 1-piece they use a 2-piece.

I told him that when his employee handed me a driveshaft that was not balanced they assumed the responsibility of the fact that there may be a problem with the product I was given.
He responded saying that his shop foreman didn't have enough time to balance it.
I said I shouldn't have been given an incomplete product, then.

This is a mess. *calling lawyer now

also: pardon my incessant ranting this thread is also a way for me to document what's going on. I just get the added bonus of you all helping me out <img src="/forums/images/graemlins/smile.gif" alt="" />


>>>*My Daddy told me this one when I was a very young man:

"One failure left uncorrected is usually equal to a thousand successes."

That's a simple statement that has stuck in my head for some 40 odd years.

From what you post I would say they should have just fixed it with an apology. There is no shame in making a mistake, everyone does from time to time (Except for me..*I get to blame stuff like that on my crew..*LOL**)

Good luck, this sounds like an easy one to win....*EB

*Beats the he** outa me!....*LOL**...