I bought my wife a black 2006 wrangler, back in April.

A few weeks back prior to taking it back to the dealer for service, we noticed a bare spot on the hood about 1.5" in diameter. I mean bear metal showing!

We had the service manger take a look at it to see if there is a warranty problem with the paint finish. He took some digital pictures and emailed them to the factory rep to look at.

The factory rep stated that it was bird crap that caused it and is not covered under warranty. How in the world is a factor rep able to make this determination without ever seeing or touching the vehicle? Also, we never said it was bird crap on the vehicle, he did.

Now, I've had lots of vehicles in my time and all have had bird crap on them at some time or another. Never, have I had the crap eat the paint off right down to bare metal. Especially in such a short amount of time. The vehicle is always being wased so if bird crap got on it, it wouldn't have been for long.

Does this sound like a bad paint finish or a bird with a high acid content?