not a problem, I have a craftsman 18V drill and it was run over by my neighbour when he borrowed it to install a door. I brought in the pieces, and they handed me a new in teh box one. Just make sure you have all the pieces, and the receipt. I have some porter cable equipment(saws), some makitas (a 9.6V drill and a sawzall), and some craftsman stuff. I would never use new B&D stuff, but my grampas all metal 1970's stuff is still good. I wonder why they took such a slide in quality?

always working