Ain't life funny = I have a Jeep Rubicon also and have taken it in a few times for warranty service. Female service writer that is very knowledgable and friendly and a tech that is second to none. Always great friendly service and top notch treatment -- Never never never any argument or anything = Maybe its because she drives a wrangler too !
BTW just had to have the shifter (auto tranny) cable end replaced due to bushing falling out. Seems this is common on wrangler now days. Just a heads up it happened at 20k

If it ain't a Jeep why would you drive it??????