Actually, as a purchaser of a '06 Wrangler X , I've experienced many frustrations with the dealership the tj was purchased from. President of the firm to the young lad washing the jeep for the 1st and might I add the last time. I find the state of the entire auto industry sad to say the least, but I've not taking to task the manufacture of the product. The dealership is independent of the company. With this said it is not to difficult for the average Joe, such as me, too see how the vendors and dealers set precedents for one another. Example a manufacture is irresponsible and has poor customer relations skills, so the dealer is only led to follow the precedent set forth by the manufacture.

In the final analysis, I only have my self to hold responsible. Not the product.

C.