"the book" is the labor, not the parts. It's an industry standard, but I can't remember what it's called. Give 52degrees a holler; he just quit his GM mech job.

Sounds like you need face time with the service manager. Some things you just don't take care of on the phone. This is one.

http://www.walkablecommunities.org/

Democracy is two wolves and a lamb voting on what to have for dinner. Liberty is a well-armed lamb contesting the vote.

**ubi apis- ibi salus**