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90,000 mile timing belt/water pump - Dealer charging more than MSRP #839872 10/05/07 01:53 AM
Joined: Oct 2005
Posts: 80
lynchknot Offline OP
Getting the Wheeling Fever
This job is turning into soaking me for as much as they can. $300.00 for a water pump from Vancouver Washington Toyota.
Does that sound right? I see online water pumps (2002 runner) ranging from $89.00 to $145.00 and probably better than OEM.

Last edited by lynchknot; 10/06/07 04:33 AM.
Re: 90,000 mile timing belt - now water pump leak [Re: lynchknot] #839873 10/05/07 02:09 AM
Joined: Oct 2002
Posts: 15,887
kewlynx Offline
Toyota & Classifieds Moderator
*****
Do your price check at www.1stttoyotaparts.com and see what you come up with.

FWIW, even the 22Rx water pumps ain't cheap anymore.

Caveat emptor; not all pumps are created equal.


http://www.walkablecommunities.org/

Democracy is two wolves and a lamb voting on what to have for dinner. Liberty is a well-armed lamb contesting the vote.

**ubi apis- ibi salus**
Re: 90,000 mile timing belt - now water pump leak [Re: kewlynx] #839874 10/05/07 02:40 AM
Joined: Oct 2005
Posts: 80
lynchknot Offline OP
Getting the Wheeling Fever
Quote
Do your price check at www.1stttoyotaparts.com and see what you come up with.

FWIW, even the 22Rx water pumps ain't cheap anymore.

Caveat emptor; not all pumps are created equal.


Your link doesn't work. *edit - http://www.1sttoyotaparts.com/

This $145.00 pump offers:

Quote
Rebuilt To Original Quality, Includes A 7 Year Or 70,000 Mile Limited Warranty


Ok I checked. They are ripping me off!

Quote
Water pump, 4-runner, 6 cylinder 96-02 MSRP $125.24 YOUR PRICE: $90.17


They are charging me $143.05 [color:"red"] (more than MSRP)[/color] for the pump and $150+ for labor plus coolant, etc. - ON TOP OF THE LABOR FOR THE TIMING BELT. I Understand that there is more work involved but $150+ more labor? I should have known. I don't trust any auto repair shop - especially a dealership. Now they have my rig for ransom.


Last edited by lynchknot; 10/05/07 03:02 AM.
Re: 90,000 mile timing belt - now water pump leak [Re: lynchknot] #839875 10/05/07 03:34 AM
Joined: Oct 2002
Posts: 15,887
kewlynx Offline
Toyota & Classifieds Moderator
*****
Welllll....print out the website quote and take it with you....be cool; you might be able to work something out. Good luck.


http://www.walkablecommunities.org/

Democracy is two wolves and a lamb voting on what to have for dinner. Liberty is a well-armed lamb contesting the vote.

**ubi apis- ibi salus**
Re: 90,000 mile timing belt - now water pump leak [Re: kewlynx] #839876 10/05/07 03:43 AM
Joined: Oct 2005
Posts: 80
lynchknot Offline OP
Getting the Wheeling Fever
Quote
Welllll....print out the website quote and take it with you....be cool; you might be able to work something out. Good luck.


I already spoke with them on the phone. They seemed indifferent. They said, "we have to charge what it says in the book"

I will never take my vehicle to McCordÆs Vancouver Toyota again.

Last edited by lynchknot; 10/05/07 03:49 AM.
Re: 90,000 mile timing belt - now water pump leak [Re: lynchknot] #839877 10/05/07 03:47 AM
Joined: Oct 2002
Posts: 15,887
kewlynx Offline
Toyota & Classifieds Moderator
*****
"the book" is the labor, not the parts. It's an industry standard, but I can't remember what it's called. Give 52degrees a holler; he just quit his GM mech job.

Sounds like you need face time with the service manager. Some things you just don't take care of on the phone. This is one.


http://www.walkablecommunities.org/

Democracy is two wolves and a lamb voting on what to have for dinner. Liberty is a well-armed lamb contesting the vote.

**ubi apis- ibi salus**
Re: 90,000 mile timing belt - now water pump leak [Re: kewlynx] #839878 10/05/07 03:52 AM
Joined: Oct 2005
Posts: 80
lynchknot Offline OP
Getting the Wheeling Fever
Quote
"the book" is the labor, not the parts. It's an industry standard, but I can't remember what it's called. Give 52degrees a holler; he just quit his GM mech job.

Sounds like you need face time with the service manager. Some things you just don't take care of on the phone. This is one.


No, he gave me labor and parts prices separately. (by their computer actually)

There is no arguing with someone that refers to a book.

MSRP is suggested retail price. They can charge whatever they want.

The main reason I took it over there is because it wouldn't pass the smog check because the check engine light was on. I can hear noise coming from my gas filler area when parked.
They said it was the air flow sensor - whatever that is and why would my gas cap area sound like it's vibrating/pulsing air? I have already replaced the gas cap but it didn't solve the noise nor the check engine light issue.

Last edited by lynchknot; 10/05/07 04:14 AM.
Re: 90,000 mile timing belt - now water pump leak [Re: lynchknot] #839879 10/05/07 04:13 AM
Joined: Oct 2002
Posts: 15,887
kewlynx Offline
Toyota & Classifieds Moderator
*****
Interesting. We *do* have FSMs sticky'd over in the Taco section that would cover your 3.4 for that part.

Sure you can haggle with someone man, ya live here! You just need to learn how. <img src="/forums/images/graemlins/smile.gif" alt="" />


http://www.walkablecommunities.org/

Democracy is two wolves and a lamb voting on what to have for dinner. Liberty is a well-armed lamb contesting the vote.

**ubi apis- ibi salus**
Re: 90,000 mile timing belt - now water pump leak [Re: kewlynx] #839880 10/06/07 03:39 AM
Joined: Oct 2005
Posts: 80
lynchknot Offline OP
Getting the Wheeling Fever
Quote
Interesting. We *do* have FSMs sticky'd over in the Taco section that would cover your 3.4 for that part.

Sure you can haggle with someone man, ya live here! You just need to learn how. <img src="/forums/images/graemlins/smile.gif" alt="" />


Ok, back from dealer. They said prices are "matris" (Whatever that means) They can charge whatever they want if it's under $200.00.

I forgot my discount coupon so I had to go back home to get it. I then spoke to a female service tech and she told me (wink) to speak with the service manager tomorrow and tell him I'm very unhappy about them not calling me to pick up my runner in the morning (I had to call them in the afternoon and missed an opportunity to get my vehicle smog tested and registered today. I finally drove off at 6:45pm) and talk about the MSRP pricing. She said that he would probably help me out (wink)


main parts:

We have the water pump MSRP at $125.24 and their selling price to me at $90.17 but McCord's price to me at $143.05

Timing belt MSRP at $49.36 - selling at $35.54 - McCord's: $59.34

Brake pads MSRP at $60.95 - selling at $43.88 - McCord's: $76.92

Shim kit/squeal MSRP at $40.20 - selling at $28.94 - McCord's: - $50.76

Air flow sensor MSRP at $206.86 - $148.94 McCord's: - $230.07

Parts: $600.59
Labor: $678.00
Misc: $21.84
+Tax total: $1407.06

Funny how they advertise their new cars, "below MSRP" when they jack up their prices for parts well above MSRP. I sent the service manager a friendly letter so we'll see how they handle this..........

Thank you very much kewlynx for the link. I wouldn't have a leg to stand on if I didn't have the info.

Last edited by lynchknot; 10/06/07 05:55 AM.
Re: 90,000 mile timing belt - now water pump leak [Re: lynchknot] #839881 10/08/07 02:56 AM
Joined: Oct 2002
Posts: 15,887
kewlynx Offline
Toyota & Classifieds Moderator
*****
Wowser. What a bunch of price ranges. <img src="/forums/images/graemlins/scared.gif" alt="" />

If the service manager doesn't make you happy, find Toyota's Regional Center for McCords via Toyota's website. I believe the dealer is required to respond to your complaint in something like 30 days. Let us know how you make out.


http://www.walkablecommunities.org/

Democracy is two wolves and a lamb voting on what to have for dinner. Liberty is a well-armed lamb contesting the vote.

**ubi apis- ibi salus**
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