I feel that there is some miss communication here possibly on both ends, let me explain. First off the component that was replaced was a Air Fuel Ratio Sensor, not a (Mass Air Flow Sensor or MAF). The Air ratio sensors function is to richen or lean out the fuel mixture controlled by the ECU. The MAF function is to measure the air flow into the engine. Two totally different components. The recommendation of cleaning the MAF was documented per the technicians notes on our internal copy of the repair order. It appears that all other work including cleaning of the MAF was declined at that time. You still have the original MAF sensor on your vehicle. I am more that happy to service that for you at N/C and at your convince. On your other concern about parts. The pricing that you have shared with me is what they call wholesale pricing. All pricing can be different from dealer to dealer. We here at Vancouver Toyota is on what they call Matrix pricing along with most of the grater Portland Metro Dealers as well. MSRP stands for (Manufactures Suggested retail pricing). If your concern is still the difference between MSRP and our pricing, and feel that you were unfairly charged I am more than happy to issuer you a check for the difference.
Sorry for the miscommunication. My intent was not to have an aversion of using modern technology, it was to better understand your concern as a customer, and I have found it more convenient the past to meet in person to put closure to miscommunications. Thank you for your time.