Do you know how many unnecessary surgeries are performed every year in the US? 2.4 million unnecessary surgeries a year in the United States.

If a car is missing on a cylinder, checking the firing of the plugs and a compression check is basic knowledge. You fail there.

Everyone, but my parents, know that every door has an adjustable strike plate. Your justification for the dealer charging for a whole new lock is pathetic.

Lose a drain plug, oil drains out. Soccer mom goes to dealer to get suckered.

1986 BMW 528E - 15 minute job.

Sometimes people don't have a choice - like it's getting dark and you are a senior citizen and don't know a thing about cars or their son isn't around to protect them from the automotive vultures.

It's all about greed and the ability to go unquestioned.

Can you say whether or not my air fuel ratio sensor, that costs me $230.00, actually required replacement - knowing that a dirty MAF, due to my oil soaked True Flow air filter will turn the check engine light on?

The 98% isn't a "ripoff rate" as you state. They say 98% are paying too much. That can be interpreted in different ways. I believe the 98% is absolutely correct according to my experiences and statements from those I know who used to work in the industry. You have a biased opinion and have nothing but justifications. Really, don't bother replying. For all I know, you work for the dealership or you are associated with them. (I just checked. You are located in Portland Oregon (Northeast according to phone number:Rocket Empire Machine. We were neighbors at one time) so there is a strong bias. I'm sure you know all the service writers and the parts guys there) I will review this dealership in every automotive website when this is over. Hopefully, it will be positive.

Hmm, I remember a shop in that area called rapidfire...rapid something that did horrible work on my vehicle engine replacement. They used to advertise in the nickel ads. My vehicle was in there for well over a month. They just couldn't get their act together and just kept making one excuse after another...... nah, that was on 4729 N. Albina

These are just BBB complaint which I've never gone to as well as most people don't. It will be last resort for me.